FAQ'S
1. Which payment methods do you accept?
Find our payment options Here!
2. Is shipping free?
Yes, we offer free shipping within Germany. For more information, see our Shipping policy
3. What is your return policy?
You can find our return policy Here
4.When will I get my money back after returning a product?
Once your return is approved, you'll receive your money back within 10 days. For more information, see our Return Policy
5. How can I track my order?
You can track your order through our Tracking page
6. Do you ship internationally?
No, we currently only ship within United Kingdom.
7. What happens if I receive a defective product?
Don't worry if you receive a defective product, we'll replace it free of charge. However, you must notify us and return the product within 30 days. See our Return Policy for more information.
8. Can I cancel my order after purchase?
We offer a 24-hour cancellation period after placing your order.If you change your mind within this period, please let us know and we will cancel your order.
9. How do I contact customer service?
You can reach our customer service via our Contact page.There you can fill out and submit a contact form or send us an email.
10. How do I know if an item is in stock?
If you can add an item to your shopping cart, it's in stock and ready to ship immediately.
11. Do you have a physical store?
We're an online shop, so we offer our customers the best prices and the widest selection.
12. Can I place bulk orders for my company or organization?
Yes! Contact our customer service for more information about bulk orders.
13. How long will it take to receive my order?
For more information, see our Shipping policy .
Here's the Contact information